Warranty Claim Form

WE’VE GOT YOUR BACK

Let’s face it, we all have enough to worry about. Your Küat product shouldn’t be one of those things. All of our products are backed with a No Worries limited warranty. Many products are backed with a lifetime limited warranty. Read the full warranty terms here for more details. So, don’t worry. If something goes wrong with your rack, we’ve got your back.

CHOOSE AN OPTION BELOW TO GET STARTED

DEK Platform Rack

All Other Kuat Products

Customer Info

First Name*

Last Name*

Email*

Phone

Claim Info

Subject*

Rack Serial Number* Not sure where your serial number is located? Click here to find out.

Issue Type*

Inquiry Type*

Electrical Issue? We've teamed up with Diode Dynamics™ for your DEK lighting. Find their expert troubleshooting steps here.

Claim Description*

Shipping Info

Address 1*

Address 2

City*

State*

Zip/Postal Code*

Vehicle Details

Vehicle Year

Vehicle Make

Vehicle Model

Vehicle Year - Custom

Vehicle Make - Custom

Vehicle Model - Custom

Hitch Size

Hitch Extension Used?

Hitch Adapter Used?

Has the rack been used on an RV now or in the past?

Bike Details

Type of Bike

Weight of Bike

Wheelbase of Bike

Wheel Size

Tire Width

eBike Battery Installed

Accessory Details

Front fender or basket

Strap Extender Kit

20"-24" Wheel Adapter

Bike Cover

Please include an image of the main issue you are experiencing. Once you are connected with an agent, you can share more images with our Customer Service Team.