Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?

FAQ

FAQ

See frequently asked questions below. If your question isn't answered, contact us to get the information you're looking for!

CLASS 2 FAQ

Can I lock the Class 2 to my crossbars?

Class 2 cannot be directly mounted to the crossbars and can only be attached via the mounting hardware included with the rack.

General FAQ

No Worries Limited Warranty

Let’s face it, we all have enough to worry about. Your Küat product shouldn’t be one of those things. All of our products are backed by our No Worries Limited arranty. Many products are backed with a lifetime limited warranty. Read the full warranty terms here for more details. So, don’t worry, something goes wrong. We’ve got your back.

Future Forest Initiative

Working together, Küat Racks and the National Forest Foundation will plant trees in targeted National Forests around the United States. All racks will symbolize the effort with Future Forest Initiative stickers, so adventurers will know that their rack is not only going to help them get out and do more, but literally create a better future for National Forests. It’s a commitment and tradition that Küat Racks couldn’t be more proud of.

Product Support

Talk to one of our team members, register your bike rack, file warranty claims, find parts, download product guides, and so much more. We are here to help!

Product Registration

Be sure to register your Küat Rack! The information you submit may be used to better our products, send you free swag, or concoct inner office jokes. Küat honors this limited warranty on all Küat brand products for original owners of the product. This warranty is not transferable.

Get in touch

Have questions about your order, or a general enquiry?